FAQs

Where are located ZZZleepandGo’s cabins?

Actually our cabins are installed in 2 airports:

  • 3 cabins in the landside arrivals area of Orio al Serio International Airport.
  • 4 cabins in the landside departures area of Milano Malpensa Terminal 1 International Airport,.   Our cabins are located in the only areas of the airport opened 24h/24, were people usually spend the night before an early flight. We are going to install new cabins in other airports during 2017.

Can i use the service also during the day?

  • Sure! We are open 24h/24, 365 days per year. Our customers usually use the service during the morning or in the afternoon.

How much does it cost?

  • The cost of the service is 9 € per hour. The first hour is immediately charged, the following hours are rated per minute, so you pay only the effective time between check-in and check-out. (EXAMPLE: Check-in: 23.40, Check-out 4.50, Total stay: 5 hours and 10 minutes, Amount Paid: 46 €). On our website you can find also special offers for reservations.

What is the pre-authorization?

  • In order to give you a flexible service, we make on your card a pre-authorization of 60 €. When you check-out the system charges only the Amount paid for your stay. Pre-authorization expires after 48 hours to 20 days (it depends from the circuit of the card).

Can i reserve a cabin for a specific night?

  • Yes. You can reserve a cabin on our website. When you book a cabin you can check-in after 23.00 and you must check-out before 6.00. The special price for a 7-hour accommodation starts from 39 €, it means up to a 40% discount on the hourly standard cost. Don’t miss this opportunity!

Can i choose the duration of the reservation?

  • Yes. You can custom your reservation through the following options:

-“Early check-in” (+5,00 €) that allows you to check-in after 20.00;

-“Late check-out” (+5,00 €)  that allows you to check-out until 8.00;

-“All night” (+9,00 €)  that is the combination of “Early check-in” and “Late check-out”.

However the minimum slot that you can book is 23.00-6.00.

Can i leave the room with my luggages inside?

  • Sure. If you want to leave the room for a while and go to the toilet or something else you can do it. When you close the door it is electronic locked and nobody can enter. When you return to the cabin you can use re-entry function to unlock the door with your mobile telephone number.

What is check-out?

  • When you definitively leave the room close the door and remember to press check-out on the outside touchscreen and insert your mobile phone number. The monitor shows you Total stay and Amount Paid. Do not forget to check-out otherwise you will charged for the total amount of the pre-authorization (60 €).

How the cabins are cleaned?

  • Our personnel cleans manually the cabins every day. In addition when you open the door an automatic system changes the sheets in front of your eyes. Then the air control system starts to blow in the cabin fresh air treated with a medical device that eliminates all the bacteria.

What about the waste?

  • Please don’t leave any object or waste into the cabin. Our electronic system will recognize any object left in the room and will charge on your card a penalty of 20 €.