San Paolo GRU T3
Landside, Before security controls
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Why you should book our cabins?
From February 2020, 9 of our highly advanced self-service cabins are available, divided into 2 locations within the São Paulo airport (GRU), very close to each other. All of them located before security checks and freely accessible without going through the airpot controls. Each cabin is numbered and has a “Virtual Reception”; a touch will be enough to guide you through the simple “Check-in” procedure. You could sleep directly inside the airport instead of booking a nearby Hotel, avoiding additional transport costs and the risk of missing your flight. We do not offer toilet or shower services, but you can feel free to use the airport toilets located a few meters away.
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Where are we?
Cabins from GRU 01 TO GRU 06:
The six cabins are located on the “Mezanino” floor of Terminal 3, right next to the Rascál restaurant.
We recommend you to access the terminal from the last entrance door of the “Desembarque” level, near the Uber collection point of Terminal 3.
You will find a Starbucks kiosk right in front of you, take the closest glass elevator and go up to the upper level (1st)
You will find the cabins right in front of you.
Cabins from GRU 07 TO GRU 09:
The three cabins are located on the “Mezanino” floor of Terminal 3, right along the pedestrian connection path between terminal 3 and terminal 2.
We advise you to access the airport from the “Embarque” level, through the door that indicates “Terminal 2 - Check-in E”, go to the left and follow the indications for the connection with Terminal 3, at this point you will have to go through a long straight corridor, equipped with a walking pad, at the end of which you will find yourself exactly in front of our three capsules.
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Contacts
The guys from our customer service will be able to offer you specialized support.They will be able to answer you in English, Italian and Portuguese from 10:00 to 17:00. Moreover, support in English will be available every day at any time, both by phone or messages on WhatsApp at the following number +39 3331630121.
You can also use the touch screen of the cabins to chat with one of our operators, in the language you prefer and at any time of the day.
Visit the “contacts” section on the website for further information.
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Other questions
For other queries, check the section
FAQS